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A credit memo allows you to post a credit against an previously billed job, work order, or maintenance contract AR invoice. Credit Memo's will debit sales and credit accounts receivable. Credit memos can be issued for a number of reasons, including the below examples; see examples below:
- Correct an over billing
- Handle a customer dispute
- Short Shipment of Materials/Wrong Materials Shipped
- Write off customer short payments
- Customer relationships
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- Billing & Accounts Receivable > Credit Memos/Reversals > Issue a Credit Memo Against An AR Invoice
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