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Overview:

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  • Quickly and easily view technician status history on a work order
  • Using the various status codes helps dispatchers and service stakeholders know exactly what is going on with each work order

Roles:

  • Service Dispatcher
  • Service Manager

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  • Service Management > Scheduling > Service Dispatch - Task Based (Web)

Video:

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urlhttps://vimeo.com/manage/videos/367805751/2e71d2ae57