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Applies To

PENTA for Windows (PfW)ptiError.log file

System Management > Technical support >  PTI Error Log File

Resolution/Fix/Answer

When PENTA for Windows (PfW) generates an error, PfW sends the text of the error to a log file named ptiError.log. By default, the PfW application attempts to write the ptiError.log file to C:\ of the machine running PfW. If PfW is installed on a drive other than C:\, (M: for example) the PfW application will attempt to write the ptiError.log file to M:\

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